Programme 6th EuroFM Research Symposium: Tuesday, 26 June 2007

11.30
Analysis of existing maintenance calculation methods via real data comparison

• Building maintenance
• Resource calculation methods for maintenance measures
• Life cycle data.

Carolin Bahr, Research Assistant, Faculty of Facility Management, University of Karlsruhe (D)

12.00
How to identify cost drivers in real estate benchmarking: an empirical survey of heating costs

• The aim of the study: Identifying the determinants of heating expenses in office buildings
• The sample and data
• The statistical analysis and the findings of these analyses
• How to use the findings in practice

Wolfgang Brunauer, Research Fellow, University of Applied Sciences, Kufstein (A)
Matthias Koch, University of Innsbruck (A)

12.30
Lunch break

Processes and organization
Session chair: Prof. Dr. Kari I. Leväinen, Helsinki University of Technology (FIN)

14.00
Reference process modelling within FM

• Business process reengineering (BPR) as a basis
• Reference processes as best practise solution
• Methodology: 21 case studies to define reference model
• Presentation of FM process landscape and reference processes

Dr. Alexander Redlein, Vienna University of Technology (A)
Gregor Fleischmann, Ph.D.student, Vienna University of Technology (A)

14.30
The organizational relationships between support function and core business

• What relationships are appropriate between core business and support functions?
• Market relationships can be appropriate for non-strategic support functions
• Establishing of a coalition is important for strategic support functions

Per Anker Jensen, Associate Professor, Technical University of Denmark (DK)

15.00
Event-based simulations: enabling improved life cycle and risk management of facilities

• Accelerating changes do require flexible buildings
• Traditional methods do not consider the long-term behaviour of the facility management and changes of the buildings
• Event-based simulation take into account the behaviour of the system the flexibility of buildings and the behaviour of the facility management

Dietmar Wiegand, Senior Researcher and Project Manager,
Swiss Federal Institute of Technology Zurich (CH)
Dipl-Ing. Veronika Pichler, Ph.D.student, Swiss Federal
Institut of Technology Zurich (CH)
Dipl. math. Priska Mebes, Senior Researcher, Swiss Federal Institute of Technology Zurich (CH)

15.30
Coffee break

16.00
Workshop: FM in health care
Session chair: Prof. Dr.-Ing. Dipl.-Wi.-Ing. Kunibert Lennerts, Head of Department FM, Institute for Technology and Management in Construction, Universitiy of Karlsruhe (D)
The workshop will provide an opportunity for sharing the results of related research and discussing the emerging findings and issues
raised. It will also discuss theoretical and methodological issues of facilities management studies in health care, and will consider the practical implications for health care professionals.

Facilities management in the NHS: can the contribution of FM be measured in terms of health outcomes?

• The aim of the study and the results
• The challenge for NHS facilities directors to prove the contribution of FM to patient well-being

Daryl May, Senior Research Fellow, Facilities Management Graduate Centre, Sheffield Hallam University, Sheffield (UK)

Performance-based facility management costs risk assessment for OP-units in hospitals within a diagnosis- related grouping system

• Cost budgets and cost allocation
• Operation theatre performance

Karin Diez, research assistant, University of Karlsruhe (D)

16.00
Workshop: community-based FM
Session chair: Prof. Keith Alexander, University of Salford (UK)
Chair EuroFM Research Network Group
The EuroFM Community-based FM project focuses on issues of sustainability at different levels, from building to urban, using collaborative ways of working and issues of governance and empowerment, environmental impact and socio-economic development.

Workplace design and management
Session chair: Prof. Andreas van Wagenberg, University of Wageningen (NL)

9.00
Complex effects of work and office design

• Theoretical framework and the aim of the study
• Method, sample and findings
• Practical implications: how to design offices

Lukas Windlinger, Lecturer and Research Fellow, Department of Facility Management, University of Applied Sciences Waedenswil (CH)

9.30
Human resource management and the office environment

• A look at the reasons why HRM professionals should engage in decisions
  about the office environment
• An insight into how HRM professionals view the impact of the office environment
  on their organization
• A discussion about how FM and HRM professionals can work together to deliver
  better office environments

James Pinder, Lecturer and Senior Research Fellow, Facilities Management Graduate Centre (FMGC), Sheffield Hallam University, Sheffield (UK)

10.00
Parameters for an effective implementation of FM

• A study to prove potentials for cost reduction, increase of productivity and cost drivers within FM
• Several scientific surveys with very large samples
• In addition: description of trends within FM

Dr. Alexander Redlein, Vienna University of Technology (A)
Susanne Hauk, Vienna University of Technology (A)

10.30
Coffee break

11.00
Workshop: postgraduate students: innovative research in FM
This is an opportunity for postgraduate researchers (Master of Science through Research, MPhil, Licentiate, PhD) to raise and discuss issues relevant to postgraduate research in FM. This session starts off with the postgraduate poster session at coffee time, leading to a combination of round table discussions as well as a breakout session where questions arising from posters and submitted abstracts will be addressed in detail. We will be joined by experts from both practice and academia to contribute their perspectives to discussions.
Dr. Margaret M. Nelson, University of Bolton, Department of the Built Environment, Bolton (UK)

12.30
Lunch break

14.00
Workshop: European FM future
Session chair: Prof. Dr. Hans-Rudolf Schalcher,
Swiss Federal Institute of Technology, Zurich (CH)
The workshop will be organized as one of a series of strategic
conversations about FM futures using role play and will provide an opportunity for sharing the results of related research and for discussing the emerging findings and issues raised.

Facilities Management Futures
Ruth Saurin, postgraduate researcher, Futures Academy, Dublin Institute of Technology (IRL)

14.00
Workshop: usability of workplaces
Session chair: Prof. Dr.-Ing. Tore I. Haugen, Dean,
Faculty of Architecture and Fine Arts, NTNU, Trondheim (N)
Usability of workplaces is a collaborative project between CIB Working Commission W111 and the EuroFM Research Network Group. Presentations of three case studies from Phase 2 of the work, and conclusions form the project will be discussed at the workshop.

Usability attributes of business parks

• The framework of usability
• Assessing usability attributes by usability walkthrough
• Usability in Business parks – empirical results

Suvi Nenonen, Research Manager, CEM Facility Service Research Group, Helsinki University of Technology (SF)

15.30
Coffee break