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Forum A
European best practice in the private
sector
Session chair: Ricarda
Berg, Head Global Sales
& Marketing, M+W Zander D.I.B. Facility
Management GmbH, Stuttgart (D) and Member
of the Board IFMA Switzerland
11.00
Building and organization –
making them fit
- Why organizations “feel
good” in their buildings
- Critical success factors in managing
the fit between building and organization
- The business case of the Friesland
Bank
Jaap
G. Wijnja, Institute
of Facility Management, Hanzehogeschool
(NL)
Gerhard
de Vries, Director
of Facilities, Friesland Bank (NL)
11.30
The vision and implementation of a
space
optimization programme
- Nationwide reduction of office
space with simultaneous location
adjustments
- Implementation of a new non-group-specific
workplace concept
- Managing approx. 50 projects running
in parallel
Patrick
Vogel, Partner, reflecta
ag, Bern (CH)
William
Angst, CEO, Swisscom
Immobilien AG, Bern (CH)
12.00
Revolution in FM: What is really happening
in Europe?
- Review of the situation and FM
options facing
multinational organizations
- Discuss what businesses can get
from outsourcing FM, based on case
studies
- Compare local and Europe-wide
outsourcing solutions
Dave
Wilson, Director of
Corporate Services, macro (UK)
Paul
Yearley, CEO Integrated
Facilities & Portfolio Management
EMEA, Jones Lang LaSalle (UK)
12.30
Lunch break
IT in FM – space and
occupancy costs
Session chair: Prof.
Dr. Michael May, Computer
Sciences and Facility Management,
University of Applied Sciences Berlin
(D)
14.00
Computer-based generation of occupancy
groups during relocation or area reduction
in large organizations
- Creation of layout plans optimized
according to communication relationships
and space utilization of specific
areas
- Complexity through iterative planning
- Evaluation of layout alternatives
by means of a performance measurement
system and visualization as 3D-Ifc
model
Christiane
Rettinger, Project
Manager and research assistant, University
of Applied Sciences Berlin (D)
Michael
Marchionini, Managing
Partner,
FMK Services GmbH, Berlin (D)
14.30
Leveraging IP convergence to offer
FM services that reduce occupancy
cost in office buildings
- Framework to leverage technology
advancements combined with radical
innovation to develop new facility
management business offerings
- Rationalization of three office
facility end-user processes: people
circulation, conferencing and workpoint
configuration
- Performance metrics and examples
of achievable savings in occupancy
cost
Dr.
Vishal Mallick, CEO,
Performance Buildings GmbH, (CH)
15.00
Space management at Migros –
common data base for FM and core business
- Introduction to space management
at the largest retail company in
Switzerland (with 1.2 million square
metres of floor space)
- The special requirements created
by the decentralized corporate structure
and the high level of autonomy of
the individual co-operatives
- Areal data as foundation for facility
management and core business, particularly
sales planning
- Multilingualism at the work-place:
the complex IT environment and the
needs of individual users as a further
challenge
Reto
Bühler, Member
of the Management Board and Director
of IT, Personnel and Administration,
Liegenschaften-Betrieb AG, Zurich
(CH)
Prof.
Dr. Ulrich Walder,
Professor of Construction Informatics,
Technical University of Graz (A)
European best practice in
the public sector
Session chair: Prof.
Mark-Erik Nota, Associate
Professor for Hospitality Management
(NL)
16.00
GMIS – Lessons learned at the
ETH Zurich
- FM on the ETH campus
- A modular approach
- Lessons learned during an FM/IT
project
Walter
Iten, Member of the
Management Board, ETH Immobilien,
Zurich (CH)
Ruedi
Brunner, Director
of Technical Facility Management,
ETH Immobilien, Zurich (CH)
Robert
Schneider, Member
of the Management Board, Amstein +
Walthert AG, Zurich (CH)
16.30
Nobody does it better. Or do they?
The organization of catering on military
missions abroad
- Changing world
- (International) military and civilian
catering
- Effectiveness of outsourcing military
catering on missions abroad
Marleen
Klavers-Bakker, Officer,
The Royal Netherlands Air Force, Den
Haag (NL)
17.00
A new approach to managing cultural
institutions: Faceo at Quai Branly
Museum
- The needs of the client: efficiency
and focussing on their core business
- The contract: outsourcing and
performance-based
- The organization to fit customer
needs
Amaury
de Varax, Business
Development and Marketing Director,
Faceo, Montrouge Cedex (F)
17.30
End of first conference day
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Forum B
FM
providing sustainable buildings and
a
healthy environment
Session chair: Victoria
Hardy, Academic Department
Head of Design and Facilities, Wentworth
Institute of Technology, Boston (USA)
11.00
Dynamic development and sustainable
operation
of complex industrial areas
- Critical factors for the successful
conversion of use of large industrial
areas in Switzerland
- Achieving sustainability by means
of integrated development management
and careful operation and maintenance
of infrastructure
- Example: Brownfield recycling
– Sulzerareal Winterthur
Markus
Schmidli, Managing
Director of Sulzer Immobilien AG,
Winterthur (CH)
Ronald
Schlegel, Chairman
of the Executive Board of Axima Switzerland,
Winterthur (CH)
11.30
A business case for green facilities
in SMEs (small
and medium-sized enterprises)
- Construction and ongoing management
of buildings consumes an enormous
quantity of the Earth's renewable
and non-renewable resources
- SMEs have been neglected in the
challenge to build and operate buildings
in a more environmentally responsible
manner
- The case study of the Waterloo
EMS certified green building
Jim
Lisowski, Facilities
Manager, Lotek Wireless Inc., Newmarket
(CDN)
12.00
Energy benchmarking for complex buildings
- Finding energy saving potential
- Cutting energy costs
- Learning from the best
Dr.
Marko Virant, CEO,
Avireal Zürich, Kloten (CH)
12.30
Lunch break
IT in FM – implementation and
integration
Session chair: Thomas
Madritsch, Director
of Studies, Facility Management, University
of Applied Sciences Kufstein, (A)
14.00
Things that think – RFID in
FM
- Process optimization with RFID
- Efficient identification with
additional possibilities
- Reliability of data collection.
Gregor
Hotz, Consultant,
pom+ Consulting AG, Zurich (CH)
14.30
The new approach C2 & C2 in Madrid's
public hospitals
- C2 & C2 – customer care
and communication centre: an innovative
step ahead
- Customer care and communication
centre is the central and unique
information distribution point
- Implementation of this new approach
is IT-based
Adolfo
Molina Esteban, Consultant
Partner,
Facilitec S.A., Madrid (E)
15.00
Automation boot camp 103 – design
and deployment of CAFM and TIFM solutions
in 30 Days
- How to avoid pitfalls by learning
how to interpret IFM benchmarks
and best practices
- How to work with an existing organization
and
effectively use outsourcing agents
and consultants
Bruce
Kenneth Forbes, CEO,
Archibus, Boston (USA)
15.30
Coffee break
FM supporting business continuity
and risk management
Session chair: Victoria
Hardy, Academic Department
Head of Design and Facilities, Wentworth
Institute of Technology,
Boston (USA)
16.00
The profitable facility: an examination
of facility
factors that affect profitability
- Know the important considerations
about a facility that affect business
continuity
- Discuss factors that may affect
the actual cost of a facility
- Examine factors that may affect
employee turnover and its related
cost
Charles
Carpenter, Texas State
University,
San Marcos, TX (USA)
16.30
Relocation risks of SMEs: facility
owner perspective
- Relocation is considered as a
risky and stressful business among
SMEs
- Understanding these risks may
serve as a competitive advantage
in the search for new tenants
- Risk perception divided in five
categories: financial risk, functional
risks, corporate culture risks,
interest group risks and future
risks
Heidi
Marja Rasila, Research
Scientist, Helsinki University of
Technology (FIN)
17.00
End of first conference day
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